A global leader in the aftermarket services, who handle warranty repairs for big brand names, faced a serious threat to its operation when its packaging supplier suddenly ceased trading.
A global leader in the aftermarket services, who handle warranty repairs for big brand names, faced a serious threat to its operation when its packaging supplier suddenly ceased trading.
The company is a global leader in design, manufacturing, distribution and aftermarket services, with facilities in 30 countries and a workforce of 200,000 worldwide. They operate a number of IT service repair centres which handle all warranty repairs on laptops, desktop computers, LCD products and other electronic devices for brand names such as Blackberry, Dell, HP and Sony.
About eight years ago, the company was facing a serious threat to the smooth running of its operation when its packaging supplier suddenly ceased trading. Despite it being Christmas Eve, Antalis Packaging stepped in, and within just three days, was fully operational in supplying protective packaging products to ensure there was no disruption to customer service.
Antalis has provided uninterrupted supply of protective packaging products and solutions to the company’s facilities in the UK and Hungary, working to co-ordinate and streamline a 48 hour supply and delivery between its two European IT repair centres.
The new bespoke retention cartons have improved packaging efficiency for them in the repackaging and despatch of repaired products, requiring less man-hours, delivering increased product protection and reducing its environmental burden through the reduction of waste material. With the removal of the internal foam void-fill and plastic end-caps, weight has fallen from 115 grams to just 90 grams, which has led to significant savings in terms of transportation costs as well as a reduction in environmental taxes, which are charged by the kilo in Hungary.